The key positives are: the hotel's charming building with character, it's staff who are genuinely kind and attentive. Very comfortable bed (brand Hästens). The hotel's location is also fantastic. You are at an 8mins walking distance to Zurich Main station and there's literally an S-bahn station at the hotel's door step. You are also in convenient walking distance to everything central in Zurich and you have a fantasticly clean 50m public swimming pool (Hallenbad) about 3mins by foot from the hotel. The hotel's bar is also to recommend because of it's ambiance, character and genuinely friendly and welcoming staff. Internal sounds at the hotel are however a major problem. You will hear everything in neighbouring rooms, hallways etc. External sounds like trams will both be heard and felt. Stomping guest will wake you up even if sleeping with earplugs as your room will shiver. I was originally given a room facing the street but after complaining and pointing out that rooms are sold as "soundproofed" on hotels.com, i was given a smaller (but cosy) room at the riverside of the hotel. No difference in sound except you feel the trams less. I'm not sure about the rooms interior design and it was a little bit dented but at an acceptable level. Cleanliness was good but not entirely spotless to deserve 5/5. Sound is the only factor that pulls down the rating from an otherwise overall 5 out of 5 stars. But again: the hotel's location, the charming building, the very nice staff and the pricing point would make me consider staying again. Regarding breakfast. It's delux-continental (ie. Continental breakfast including made to order eggs + cold cuts). Great quality and pricing at CHF 25 is reasonable for this and for Zurich.

I booked the Suite in this hotel. The hotel is located in a great place. Close to many restaurants and Coop (big grocery store). The suite itself was big, although it looked pretty old. There is only one bathroom with toilet inside, which makes it hard for 4 people. Also there was not enough light in the Suite.